Privacy policy

 

Ayurved Clinic Delhi ("we," "us," or "our") is committed to protecting the privacy of our patients, clients, and website visitors ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws and best practices.

1. Information We Collect

We may collect the following types of personal information when you interact with us, either through our website, by phone, or in person:

  • Personal Identification Information: Name, address, email, phone number, date of birth, gender, etc.
  • Health Information: Medical history, diagnosis, treatment records, and other health-related information.
  • Payment Information: Credit/debit card details, billing information, and transaction history.
  • Website Usage Information: IP address, browser type, browsing history, and other information related to your interaction with our website via cookies or other tracking technologies.
  • Communication Information: Any other information you provide to us through phone calls, emails, or social media platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Healthcare Services: To provide diagnosis, treatment, and health consultations.
  • Communication: To contact you regarding appointments, health information, and services.
  • Billing and Payments: To process payments for services and manage billing.
  • Improving Services: To improve the quality of our services and the functionality of our website.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following, when necessary:

  • Healthcare Providers: Other doctors or healthcare professionals involved in your treatment.
  • Service Providers: Third-party vendors or partners providing services such as IT, billing, and payment processing, subject to strict confidentiality agreements.
  • Legal Requirements: When required to comply with legal obligations, government requests, or to protect the rights and safety of our clinic, patients, and the public.

4. Data Protection & Security

We take the security of your personal information seriously and implement the following measures:

  • Encryption: All sensitive information (e.g., medical records, payment details) is encrypted in transit and at rest.
  • Access Control: Access to your personal information is restricted to authorized personnel only.
  • Regular Audits: We regularly review and update our security protocols to protect against unauthorized access, data breaches, or cyberattacks.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and improve our services. You may opt out of cookie tracking through your browser settings.

6. Your Rights

You have certain rights concerning your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You can request correction of any incorrect or outdated information.
  • Deletion: You can request deletion of your information, subject to legal obligations.
  • Opt-Out of Communications: You may opt out of marketing communications at any time by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the content or privacy practices of such websites. Please review their privacy policies before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page regularly for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:7827993456